Terms and Conditions
Last updated: 7. May 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our website accessed from the United States through feydom.al, feydom.ba, feydom.bg, feydom.ca, feydom.ch, feydom.com, feydom.com.cn, feydom.cz, feydom.de, feydom.ee, feydom.es, feydom.fi, feydom.ie, feydom.lt, feydom.lv, feydom.me, feydom.mk, feydom.pt, feydom.ro, feydom.rs, feydom.se, feydom.uk, feydomks.com, feydomliving.be, feydomliving.dk, feydomliving.fr, feydomliving.nl and feydomliving.pl (the "Service") operated by F ONLINE ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service and are located in the United States.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
Merchant Information:
Merchant Name: TOTEM PREMIUM
Address: 3062 N Lincoln Ave, 60657 Chicago, IL
Phone: (708) 470 0840
Email: chicago@feydom.com
Online Store Terms
The Service is available only for residents of Illinois and to be used by adults only. By accessing or using the Service, you represent that you are a resident of Illinois and at least 18 years of age.
Pricing and Sales Tax
All prices listed on the website are exclusive of a 10.25% sales tax. The sales tax will be calculated and added to the total amount due at checkout.
Order Cancellation and Refund Policy
The merchant, TOTEM PREMIUM, reserves the right to cancel an order within 3 days of purchase. In the event of a cancellation, the buyer will be refunded the full purchase amount. Customers may also cancel their orders within 24 hours of payment if the order was placed by mistake and has not yet been dispatched from the warehouse or shipped to the customer. For more details, visit our Return and Refund policy.
Product Warranty
Every product available through our Service comes with a 2-year warranty from the date of purchase. For further details on the warranty, please refer to the Warranty section on the website.
Shipping
Our shipping policy is designed to provide a smooth and efficient delivery experience for our customers. Please note that delivery times may vary due to factors such as weather, carrier delays, and other unforeseen circumstances. For more details on shipping, please refer to our Shipping Policy.
Payment Methods
For your convenience and security, we have partnered with Stripe, a leading online payment processing platform, to handle all transactions on our website. Stripe accepts a wide range of payment methods, including major credit and debit cards, as well as some digital wallets. By using Stripe, we aim to provide you with a seamless, secure, and efficient payment experience. Please note that all transactions are subject to Stripe's terms and conditions, which can be found on their website.
Promotions and Sales
Occasionally, TOTEM PREMIUM may offer promotions and sales, providing customers with the opportunity to purchase products at discounted prices. These promotions and sales may be subject to specific terms and conditions, such as limited quantities, expiration dates, and eligibility requirements. Please be aware that promotional offers cannot be combined, and customers must adhere to the specific terms and conditions of each promotion or sale.
Agreement To Arbitrate & Waiver of Certain Rights
You and TOTEM PREMIUM agree that any dispute, controversy, or claim arising out of or relating to these Terms and Conditions or the breach, termination, or invalidity thereof shall be resolved by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association ("AAA"). The arbitration shall be conducted in Illinois, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
By agreeing to these Terms and Conditions, you waive any right to try any claim in court before a judge or jury and to bring or participate in any class, collective, or other representative action.
Communication Consent
By using this website, including when you contact us, attempt to make an online purchase, or successfully complete an online purchase, you expressly consent to be contacted by TOTEM PREMIUM for various purposes. This consent includes, but is not limited to, communication regarding your inquiry, assistance in completing a purchase, updates about your purchase, and other marketing or promotional information. We may contact you through the contact information you provide, including email, phone, or other means. Your consent to this communication is a condition of using our website and services. Please note that you have the right to opt out of marketing communications at any time, following the procedure outlined in our Privacy Policy.
Intellectual Property Rights on Our Website
All content, including images, videos, designs, and product representations on our website, are the exclusive property of F ONLINE or their respective licensors. These intellectual property rights are protected by copyright, trademark, and other applicable laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited and may result in legal consequences.
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall F ONLINE, TOTEM PREMIUM, their affiliates, or any of their respective directors, employees, or agents be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use of the Service, the products sold on the website, or these Terms and Conditions. This limitation of liability applies even if F ONLINE or TOTEM PREMIUM has been advised of the possibility of such damages and regardless of the theory of liability, whether based in contract, tort, negligence, strict liability, or otherwise.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by F ONLINE or TOTEM PREMIUM. These links are provided solely for your convenience and informational purposes. We do not endorse, review, or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. Your use of and reliance on any third-party links is at your own risk, and we encourage you to read the terms and conditions and privacy policies of each site you visit. F ONLINE and TOTEM PREMIUM shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such third-party content, goods, or services.
Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@feydom.com.